Privacy Policy

1. Who Operates This Website

This website is operated for Montgomery NY Junk Removal. Payment processing, business verification, and related back-end business activity may be connected to the legal business entity Green Things Landscaping LLC.

The public-facing website name may differ from the legal business name used for banking, tax, payment processing, or business verification purposes.

2. Information We Collect

We may collect information you submit through quote forms, contact forms, payment pages, contractor applications, property manager forms, feedback tools, and account pages.

• Name, phone number, email address, and town or service area
• Service request details, job descriptions, timing, access notes, and property information
• Uploaded photos, PDFs, or files related to junk removal, cleanouts, estimates, property requests, or contractor applications
• Payment/order details processed through WooCommerce and connected payment processors
• Contractor/provider information such as business name, coverage area, pricing notes, services offered, equipment, availability, insurance status, and application details

3. Quote Requests and Uploaded Photos

When you request a quote, you may submit job details and upload photos or files showing the items, property, access conditions, or cleanup area. These submissions help estimate the job, determine whether the request is appropriate, and coordinate service.

Uploaded files may be stored temporarily or retained for request review, customer service, recordkeeping, dispute prevention, scheduling, or operational needs. Do not upload sensitive documents unless they are necessary for the request.

4. Payments and Orders

Payments may be processed through WooCommerce and connected payment processors such as WooPayments, Stripe-related services, PayPal, or other available payment methods. Payment processors may collect and process billing details, transaction information, fraud-prevention data, and verification information.

Montgomery NY Junk Removal does not intentionally store full credit card numbers on this website. Payment information is handled by the selected payment processor according to its own security and privacy practices.

5. Property Manager and Landlord Requests

Landlords, property managers, and property owners may submit property cleanup requests, tenant turnover details, vacancy information, billing preferences, access notes, photos, and job timing. This information is used to review, coordinate, quote, schedule, and document property-related service requests.

6. Contractor and Provider Applications

Contractors, haulers, cleanout providers, dumpster providers, moving-help providers, storage-related providers, and other local service providers may submit information for review through the Hudson Valley Hauler Network pathway.

Submitting a contractor or provider application does not guarantee approval, listing, lead access, routing, employment, paid work, exclusivity, or placement. Application information may be used to evaluate service fit, coverage area, reliability, pricing, insurance status, equipment, job type, communication, and network needs.

7. Donation and Reuse Referrals

Donation and reuse support is intended for local, appropriate, community-based reuse opportunities. It is not a guaranteed pickup service, not a free junk removal service, and not an automatic listing opportunity.

Users may suggest local nonprofit, community-based, or small reuse organizations for consideration. Organizations may be reviewed before being referenced, supported, or included as a resource. Items must generally be usable, safe, reasonably clean, and appropriate for the organization.

8. How We Use Information

Information may be used to respond to inquiries, review quote requests, provide estimates, coordinate scheduling, process payments, send receipts, manage customer support, prevent misuse, improve the website, review provider applications, and route requests when appropriate.

Information may also be used for recordkeeping, legal compliance, fraud prevention, chargeback response, dispute resolution, and business operations.

9. Sharing Information

We may share information only when reasonably necessary for business, service, payment, legal, security, or operational purposes.

• With payment processors to complete transactions
• With website, email, form, hosting, security, analytics, or backup service providers
• With relevant local providers when a request may need routing, referral, or coordination
• With property contacts or authorized parties connected to a submitted property request
• When required for legal, tax, fraud, security, chargeback, or compliance reasons

10. Cookies, Analytics, and Website Tools

This website may use cookies, analytics, security tools, cache tools, spam-prevention tools, WooCommerce cookies, form tools, and similar technologies to operate the site, process orders, remember cart contents, detect errors, monitor traffic, improve performance, and protect against abuse.

If Google Site Kit, Google Analytics, Search Console, advertising tools, or similar tools are connected later, they may collect usage and performance information according to their own privacy practices.

11. Email, SMS, and Follow-Up

By submitting a form, requesting a quote, making a payment, or contacting the site, you may receive follow-up by email, phone, text message, or other contact method related to your request. Message and data rates may apply if text messaging is used.

Follow-up may include quote review, scheduling, payment questions, uploaded photo questions, property details, contractor/provider review, or customer support.

12. Data Retention

Information may be retained as long as reasonably needed for service coordination, customer support, accounting, payment records, tax records, legal compliance, fraud prevention, dispute handling, contractor/provider review, or business operations.

Uploaded files may be retained or deleted depending on plugin settings, operational needs, server storage, recordkeeping, and security practices.

13. Security

Reasonable steps are used to protect website submissions, payments, and stored information. However, no website, email system, upload tool, or online payment system can guarantee complete security.

Do not submit unnecessary sensitive information through website forms. Payment information should be entered only through secure checkout or the payment processor’s official payment flow.

14. Your Choices

You may contact Montgomery NY Junk Removal to request correction, review, or deletion of certain information where appropriate. Some information may need to be retained for business records, tax records, payment records, legal compliance, fraud prevention, or dispute handling.

You may also avoid submitting optional information or files that are not needed for a quote, service request, payment, property request, or contractor/provider application.

15. Third-Party Links and Resources

This website may link to third-party websites, payment processors, service providers, local resources, donation/reuse organizations, contractor/provider pages, or other external resources. Montgomery NY Junk Removal is not responsible for the privacy practices, content, policies, or actions of third-party websites or organizations.

16. Children’s Privacy

This website is intended for adults seeking junk removal, cleanout, payment, property, contractor, or related service information. It is not intended for children to submit personal information.